Last Updated: August 2026

Luma Cleaning Services respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Phone number

Email address

Service address or location

Information about the cleaning services you request

Information submitted through contact, booking, or quote request forms

We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and website usage data.

How We Use Your Information

We may use your information to:

Respond to inquiries and quote requests

Schedule and provide cleaning services

Contact you regarding your booking or service

Provide customer support

Improve our website and services

Analyze website traffic and performance

Measure and improve our advertising and marketing campaigns

Send marketing communications where permitted by law and with appropriate consent

Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the website and improve their experience.

We may use analytics and advertising tools such as Google Analytics, Google Tag Manager, and Meta Pixel. These services may collect information about website visits, interactions, devices, and traffic sources according to their own privacy practices.

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our website, manage customer relationships, process bookings, analyze website performance, or provide marketing and advertising services.

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements, and fulfill the purposes described in this Privacy Policy.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to or correction of your personal information and to withdraw consent to certain uses of your information.

You may also unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services. Luma Cleaning Services is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Luma Cleaning Services
Phone: +1 (431) 338-4451
Email: [email protected]
Service Area: Winnipeg & Surrounding Areas