Last Updated: August 2026

Welcome to Luma Cleaning Services. By using our website, submitting a request, or booking our services, you agree to these Terms & Conditions.

Services

Luma Cleaning Services provides residential and commercial cleaning services in Winnipeg and surrounding areas.

Services may include carpet cleaning, sofa and upholstery cleaning, regular cleaning, commercial cleaning, move-in/move-out cleaning, floor deep cleaning, and post-construction cleaning.

Service availability may depend on your location, property condition, scheduling availability, and the type of cleaning requested.

Pricing

Prices displayed on our website are provided for general reference and may vary depending on the size, condition, and specific requirements of the space.

Our current minimum service order is CA$140.

Any final pricing or additional charges will be communicated when applicable before the service is performed.

Booking

Customers are responsible for providing accurate contact information, service details, and property information when making a booking or requesting a quote.

Submitting a booking request through the website does not necessarily guarantee a specific appointment time until the booking has been confirmed.

Access to the Property

Customers are responsible for providing safe and reasonable access to the areas scheduled for cleaning.

Please remove personal belongings, valuables, and fragile items from areas that require cleaning whenever reasonably possible.

Cleaning Results

We make reasonable efforts to provide professional cleaning and achieve the best possible results.

However, some stains, discoloration, wear, damage, odors, or deeply embedded dirt may not be completely removable. Results may vary depending on the material, age, condition, and previous treatment of the surface being cleaned.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact Luma Cleaning Services as early as possible.

Any applicable cancellation or rescheduling policies will be communicated during the booking process.

Customer Responsibilities

Customers are responsible for informing us about any known damage, delicate materials, special cleaning requirements, hazards, or other conditions that could affect the cleaning process.

Website Information

We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, pricing, availability, and other website information may be updated at any time.

Third-Party Services

Our website may use or link to third-party services, including booking, analytics, social media, payment, mapping, and communication platforms.

Luma Cleaning Services is not responsible for the availability, content, or privacy practices of third-party websites or services.

Limitation of Liability

To the extent permitted by applicable law, Luma Cleaning Services will not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be excluded under applicable law.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Luma Cleaning Services
Phone: +1 (431) 338-4451
Email: [email protected]
Service Area: Winnipeg & Surrounding Areas